What version of Microsoft Excel do I need to use the Templates?
Most Excel templates work with Excel 2000. Some may work with early versions, but this may not always be the case as some may use Excel 2000 specific features or formats. Where a template uses Excel 2007 specific features it is clearly indicated that the particular template requires Excel 2007.
What version of Microsoft Word do I need to use the Templates?
All Word templates work with Word 2000. Most will work with early versions, but this may not always be the case as some may use Word 2000 specific features or formats.
Can I order and download more than one item at a time?
Yes, our shopping cart facility allows you to select multiple items and to review the contents of your shopping card prior to proceeding to Checkout. When the order is processed you will receive one email per order with however many download links that are required for each item you have purchased.
What Payment options can I use?
Business Tools & Templates uses Paypal, the most popular payment processing system in the world. Paypal accepts all popular credit cards. You can use any of the following credit cards: Visa, MasterCard, Discover, and American Express. If you have a PayPal account you can use any balance in that account.
How are my payments processed?
When you complete your purchases proceed to checkout, your payment will be processed by PayPal.
After PayPal has confirmed payment, you receive an email with a direct link to download the template file(s). This link is unique to each customer and is send immediately the payment is processed (usually instantaneously).
Can I download my templates immediately?
Yes, when you complete your purchases proceed to checkout, your payment will be processed by PayPal.
After PayPal has confirmed payment, you receive an e-mail with a direct link to download the template file(s). This link is unique to each customer and is send immediately the payment is processed (usually instantaneously).
All downloads are processed by PayLoadz and downloaded from their secure site. The customized link for your downloads (which is unique to your order) is active for 48 hours after the order is processed.
If you experience difficulty attempting to download your purchase.
The most common cause of difficulty in downloading is that your firewall security settings block downloads from web sites that have not been specifically registered by the security manager. Discuss the problem with you systems administrator of temporally disable your firewall for the duration of the download. If you still experience difficulty contact us.
What do I do if my download time has expired?
The customized link for your downloads (which is unique to your order) is active for 48 hours after the order is processed. After that time if you attempt to download you will be advised that the download period has expired and you will be given the option to request a new download link. Please provide us with the reason for your request and on receipt we will process your request.
I am experiencing difficulties running templates with Macros.
Many of our templates use macros to provide a more user friendly experience. In Excel, you can set a macro security level to control what happens when you open a workbook that contains a macro.
In Microsoft Office 2003 or later, a component checks files for macros that could be unsafe. If macro security is set to High, running this macro is disabled. If macro security is set to Medium, the user is asked whether or not to run macros. If macro security is set to Low, the macro is run. The default security setting is High when Excel is installed. It is recommended that you set it to medium. This level with not activate any macros without your specific approval.
|
